Curtain Raiser: NASSCOM India Leadership Forum 2009

NEW DELHI, INDIA: The 17th edition of NASSCOM India Leadership Forum, the flagship event of NASSCOM, is being held at a very critical juncture in the short yet exciting history of Indian IT/BPO industry.

Recession in US and downturn in India is exerting lot of pressure on Indian IT/BPO industry, to devise a calibrated strategy to come out of the uncertain times unscathed.

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Curtain Raiser: NASSCOM India Leadership Forum 2009

NEW DELHI, INDIA: The 17th edition of NASSCOM India Leadership Forum, the flagship event of NASSCOM, is being held at a very critical juncture in the short yet exciting history of Indian IT/BPO industry.

Recession in US and downturn in India is exerting lot of pressure on Indian IT/BPO industry, to devise a calibrated strategy to come out of the uncertain times unscathed.

Continue reading

SOA adoption is not function of pricing alone

NEW DELHI, INDIA: Intelligroup, a global provider of business consulting, technology, and outsourcing services has been consistently included in the in the ‘Strong Performers’ category and received high client satisfaction scores by leading industry research firms.

The company has operations in the Americas, Japan, AsiaPacific, and Europe and is present in India in Hyderabad and Bangalore and has plans to setup a new centre in Pune. Continue reading

Headstrong acquires US based BPO firm

Lydian Data Services is now Headstrong Business Services

Idhries Ahmad

NEW DELHI, INDIA: Global financial services consulting firm, Headstrong has acquired the Lydian Data services, a privately owned diversified financial services firm.

Lydian Data Services provides Business Process Outsourcing, business connectivity and transaction management solutions to mortgage originators, secondary market conduits and investors. The company specialises in mortgage data connectivity solutions, mortgage data management, core banking data integration and loan transfer systems. Continue reading

Steria to tap Indian market this year

Steria’s solutions for credit card fraud management, Airport management system and command and control solutions for police makes sense for Indian markets

Idhries Ahmad

NEW DELHI, INDIA: Europe based IT services company, Steria will be aggressively targeting the opportunity thrown by domestic Indian market in 2009. The formerly Xansa, is also giving final touches to its center of excellence in retail in India, which will start soon. The company will also be doubling its head count in India by 2011.

Speaking to CIOL, Mukesh Aghi, chairman and chief executive officer, Steria, said going forward, Indian domestic market will throw up huge opportunities and as company, Steria cannot afford to ignore those opportunities. Continue reading

Destination Europe

The low hanging fruit in US is almost gone and it is time Indian IT companies re iron their European strategy, for the journey is going to be difficult

Idhries Ahmad

NEW DELHI, INDIA: The uncertainties in US market coupled with the not so comfortable noises from new US president about off shoring, means Europe for time being finds itself finally perched atop the agenda for many Indian service providers, who hitherto hadn’t worried to fish in troubled waters.

However, outsourcing market in Europe, is not going to be low hanging fruit like it was in US and Indian service providers have to work hard to capture market. Continue reading

Curtain Raiser CIOL CChange 2009: Be prepared to do more with less

Invest in technologies, where payback is closer to the horizon

Idhries Ahmad

NEW DELHI, INDIA: In the first part of our speaker series for CIOL C Change 2009, Idhries Ahmad of CIOL catches up with Prasanto Kumar Roy, President & Chief Editor, ICT Publications, CyberMedia.

Roy, a veteran in enterprise technology trends, and with more than twenty years experience in writing for CIO community, feels the current uncertain times will be putting enormous pressure on CIO across the board to deliver faster with whatever resources they have been already allocated.

“If certain level of service was acceptable in better times, the tolerance to service level violations now will be extremely low ,”says Roy

Roy also points that, going forward this year, CIO will be expected to make significant contributions in helping companies achieve higher growth and market share and also reduce cost in certain areas,

However he adds, without necessarily, looking at strategic investments where the ROI is more than three years.

“CIOs need not to ask for more funds than allocated and if he invests in any of new technologies, make sure that payback is near to horizon”, adds Roy.

Roy also discuses some of the top enterprise technology trends for 2009 and also explains why the need to go Green for enterprises is more pressing than ever.

Excerpts:

On your toes: Deliver much much faster than you used to do Continue reading

BT rules out job cuts in India

NEW DELHI, INDIA: British Telecom is excited about Indian market opportunity and is targeting twenty percent of networked IT market in India, which BT expect to be around 24 billion Euro in 2010-11.

The company has also ruled out any lay offs in India in response to the global slow down and expects to continue its positive momentum in the country. British Telecom had recently announced that it would cut 10,000 jobs by March 2009, following an 11 per cent dip in its profit after tax for the first half of the current financial year.

The company had laid off 4000 employees directly recruited by BT and remaining 6000 which were on the job rolls of contractors, consultants and agency staff working for BT.

Speaking to CIOL, Allen Ma, President, BT Asia Pacific, said British Telecom is excited about Indian market opportunity and  expects to continue its positive momentum in the country. Continue reading

“Recession is an opportunity”

Recession rather than a threat, should be seen as blessing in disguise by CIO’s as it is forcing them to have a re-look at their existing IT infrastructure and fine tune it to streamline processes, improve productivity and reduce costs

Idhries Ahmad

NEW DELHI, INDIA: Current uncertain times are putting extreme pressures on CIO’s across verticals to make sure IT investments already made or planned are optimised to the hilt.

Making every dollar count, puts onus on CIO to go for prudent IT infrastructure restructuring and re- tuning it to help company save costs and ride over the tough times.

Allen Ma
, President, BT Asia Pacific, feels, recession rather than a threat, should be seen as blessing in disguise by CIO’s as it is forcing them to have a re-look at their existing IT infrastructure and how they can fine tune it to streamline processes, improve productivity and help their enterprises reduce costs.

Allen Ma, BT President, Asia Pac “Lot of MNCs today are facing challenges in terms of cost cutting which is forcing these companies to go to basics and relook at the the call structure, the cost base etc and ask themselves where they can reduce the cost. This is a financial storm and enterprise are making it sure that as to why and how they are growing the business.

“We believe that based on what we have picked up from our customers in last two months is that we are even in a better position to help them grow,” says Allen.

“I see this as an opportunity rather than doom. Of course there are lots of new challenges but it us about how to help customers go through the current challenges and become even more stronger when the storm is behind us,” adds Allen.
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The big bad world of phishers!

Phishers over the last few years have redoubled their efforst to dupe innocents of their hard earned money

Idhries Ahmad

NEW DELHI, INDIA: As I logged into my ICICI online bank account to check whether my salary has been credited or not, I had a strange eerie feeling that some thing was not right.

The page design looked same as it looked every time I opened it in Microsoft Internet Explorer. The frames were correct, the logos and colours were all right but something was a miss. Some thing was not right. Some thing was phishy.

The ICICI Bank’s online URL, though visibly correct, was showing too many characters to my liking. The digital signature supposed to be present on right bottom hand side of page was not there. The words of Patrick Runald, F Secure’s senior security consultant, quickly hit my mind.

This isn’t a genuine ICICI website!

“Hundreds of fake domains are being created using the names of prestigious banks and their only idea is to steal money right under your nose,” Patrick had said.

He had added URLS of all the prestigious banks in India are being faked hundreds of times everyday and at F secure centre at Singapore tracks hundreds of such cases every day. Continue reading